How it works!
After winning the bid
When will I receive my invoice?
How can I pay?
The amount shall be made via Electronic Cash, by wire transfer or by bank certified cheques. Cheques shall only be accepted on account of performance. All taxes, costs and fees (including bank fees charged to VAN HAM) shall be borne by the customer.
Cash payments of 10,000 euros or more per calendar year will be registered according to legal requirements. Payments can only be made by the person named on the invoice. Verified and issued invoices cannot be altered.
In the event of a delay in payment, delay interest shall be charged at a rate of 1 % per month begun.
Can I pay with credit card?
What are the shipping costs?
The shipping costs within Germany, the EU and worldwide can be found in the detailed view of the lot number in the online catalogue of the respective auction. They are listed at the very end.
Can I collect my purchases directly from you in Cologne?
It is possible to collect your auctioned item personally. Please reserve a pickup date online in advance.
If you reserve a pickup date, please take into account that the lots from our ONLINE ONLY auctions are located in our external warehouse in Wesseling and the pickup can take up to 3 days.
You can find more information about shipping and collection here.